Privacy Policy

1. Introduction and Scope

trovanelqisuth ("we," "us," or "our") operates a comprehensive financial reporting platform designed specifically for investors operating within the United Kingdom market. This privacy policy explains how we collect, use, store, and protect your personal data when you interact with our services at trovanelqisuth.com.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of our platform, including registered investors, financial professionals, and visitors to our website.

2. Information We Collect

We collect various types of information to provide and improve our financial reporting services. The data we gather falls into several distinct categories:

3. How We Use Your Information

Your personal data serves specific purposes related to our financial reporting services. We process information based on legitimate business interests, contractual obligations, and your explicit consent where required.

• Providing core platform functionality, including report generation, data visualization, and portfolio analysis tools
• Maintaining account security through authentication, fraud detection, and suspicious activity monitoring
• Delivering customer support and responding to your inquiries, technical issues, and service requests
• Improving our services through usage analytics, performance monitoring, and user experience research
• Complying with financial regulations, tax requirements, and legal obligations applicable to investment services
• Sending service updates, security notifications, and important account-related communications
• Conducting research and development to enhance our reporting capabilities and introduce new features

4. Data Sharing and Third Parties

We maintain strict controls over data sharing and only work with trusted partners who meet our security standards. Your information is never sold to third parties for marketing purposes.

Service Providers: We work with carefully selected technology partners for cloud hosting, data backup, payment processing, and technical support. These providers operate under strict data processing agreements and can only use your information for specified purposes.

Regulatory Authorities: We may share information with UK financial regulators, tax authorities, or law enforcement agencies when legally required or to comply with court orders and official investigations.

Business Transfers: In the event of a merger, acquisition, or sale of our company, your data may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

5. Your Rights and Choices

Under UK data protection law, you have comprehensive rights regarding your personal information. We've made it straightforward to exercise these rights through our platform and support channels.

To exercise any of these rights, contact our Data Protection Officer using the information provided below. We respond to all requests within 30 days and provide updates on complex cases that require additional processing time.

6. Data Security and Protection

We implement comprehensive security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards: All data transmissions use TLS encryption, and stored information is protected with AES-256 encryption. We employ multi-factor authentication, regular security audits, and automated threat detection systems to monitor for potential breaches.

Access Controls: Employee access to personal data is strictly limited based on job responsibilities. All staff members undergo security training and sign confidentiality agreements. We maintain detailed logs of data access and regularly review permissions.

Infrastructure Security: Our servers are hosted in secure UK data centres with 24/7 monitoring, fire suppression systems, and backup power supplies. Regular penetration testing and vulnerability assessments help identify and address potential security gaps.

While we maintain robust security measures, no system is completely immune to threats. We have incident response procedures in place and will notify affected users and relevant authorities within 72 hours of discovering any data breach that poses risks to your privacy.

7. Data Retention and Deletion

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

Active Account Data: Information in active accounts is retained for the duration of your relationship with us, plus an additional period needed to resolve any outstanding issues or disputes.

Financial Records: Due to UK financial regulations, certain transaction records and compliance documents must be preserved for up to seven years after account closure. These records are securely archived with restricted access.

Technical Logs: System logs and security monitoring data are typically retained for 12-18 months, depending on the specific type of information and its relevance to ongoing security monitoring.

Marketing Communications: If you've consented to receive marketing materials, we retain your communication preferences until you withdraw consent or your account is permanently deleted.

8. International Data Transfers

While we primarily process data within the United Kingdom, some of our trusted service providers may be located in other countries. Any international data transfers comply with UK GDPR requirements and include appropriate safeguards.

We only transfer data to countries with adequate data protection laws or under specific legal mechanisms such as Standard Contractual Clauses approved by UK authorities. You can request information about specific international transfers that affect your personal data.

9. Children's Privacy

Our financial reporting platform is designed for professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18, we will take immediate steps to delete that information.

10. Changes to This Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or business operations. Significant changes will be communicated through email notifications to registered users and prominent notices on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

11. Contact Information

If you have questions about this privacy policy, need to exercise your data rights, or want to report a privacy concern, please contact us using the information below:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately. Contact information for the ICO is available at ico.org.uk.